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How Security Guards Actually Feel About Using Workforce Apps

How Security Guards Actually Feel About Using Workforce Apps

Boris Szelcsanyi

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Key takeaways

  • This article is based on interviews with security personnel who transitioned from paper-based processes to OnDuty AI.

  • The piece is currently being written and is marked as coming soon.

  • It will cover first impressions when the app was introduced as well as the learning curve — what was easy and what was hard.

  • The article examines daily use of check-ins and reporting, along with the relief of automatic time tracking.

  • It also addresses concerns about GPS tracking and privacy and the question of whether guards would go back to paper.

This article is based on interviews with security personnel who transitioned from paper-based processes to OnDuty AI.

Coming Soon

This article is currently being written. Check back soon for insights from real security guards about their experience adopting digital workforce tools.

Topics we'll cover:

  • First impressions when the app was introduced

  • The learning curve: what was easy, what was hard

  • Daily use: how guards feel about check-ins and reporting

  • The relief of automatic time tracking

  • Concerns about GPS tracking and privacy

  • What guards wish was different

  • Would they go back to paper?

Frequently asked questions

What is this article based on?
The article is based on interviews with security personnel who transitioned from paper-based processes to OnDuty AI. It reflects the experiences of these frontline staff members.
Is the full article available yet?
No, the piece is currently being written and is marked as coming soon. Check back soon for the complete insights from real security guards.
What topics will the article cover?
It will cover first impressions when the app was introduced, the learning curve, daily use of check-ins and reporting, and automatic time tracking. It also addresses privacy concerns and the question of whether staff would return to paper.
Does the article address privacy and GPS tracking?
Yes, the article will cover guards' concerns about GPS tracking and privacy. It also looks at what guards wish was different about the tools.