ISO 27001: Our Next Consistent Step

We develop software for 24/7 operational environments, where availability, security, and compliance are business-critical.

Especially for the security and guarding services industry, we create digital solutions to manage risks, structure operational processes, and reliably implement regulatory requirements.

In this environment, certification is not an option but a commitment.

For this reason, we have initiated the ISO 27001 certification process and are currently preparing for our first audit.

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Why ISO 27001 is Important for Security Companies

ISO 27001 is the international standard for Information Security Management Systems (ISMS). It defines requirements for the establishment, implementation, maintenance, and continuous improvement of an ISMS.

This standard is particularly relevant for security companies:

• Sensitive personnel data – Security companies process personal data of their employees and clients daily
• Deployment planning and location data – Information about shifts, deployment locations, and check-ins is business-critical
• Contractual requirements – More and more clients demand verifiable information security from their service providers
• Regulatory compliance – The security industry is subject to strict regulations that are continuously tightened

A certified ISMS according to ISO 27001 creates trust with customers, reduces risks, and forms the basis for long-term business relationships.

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ISO 27001 Certification at OnDuty AI

As a provider of workforce management software for the security industry, we bear a special responsibility. Our platform processes:

• Duty schedules and shift data
• Time tracking and check-in logs
• Employee data and qualifications
• Payroll data
• Location and GPS information

This data must be protected, available, and integrity – the three pillars of information security.

With ISO 27001 certification, we implement a systematic framework that not only meets these requirements but continuously improves them.

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“Our customers operate in highly regulated 24/7 environments. Information security and compliance are not abstract concepts for them, but part of daily operations. The ISO 27001 process is therefore a logical and necessary step for us to meet this responsibility."

— Faik Hida, CEO of OnDuty AI

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What Does ISO 27001 Mean for Our Customers?

The certification brings concrete benefits for all OnDuty AI users:

Verifiable Security You can demonstrate to your own clients that you are working with a certified provider.

Risk Minimization Systematic processes reduce the risk of data loss, outages, and security incidents.

Compliance Support The certification facilitates your own compliance with data protection and industry regulations.

Continuous Improvement ISO 27001 requires regular audits and improvements – you benefit from a system that continuously evolves.

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Thanks to CompAI

A special thanks goes to CompAI for the exceptionally easy onboarding and clearly structured kick-off into the certification process.

CompAI has helped us approach the often complex certification process efficiently and systematically – without unnecessary overhead.

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Current Status of the Certification

The process is already underway. We have:

• Implemented the ISMS framework
• Documented policies and processes
• Conducted risk assessments
• Implemented technical and organizational measures

You can view the current status of our security and compliance measures at any time on our Trust Center.

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Outlook: Further Compliance Standards

We look forward to successfully passing the audit and obtaining the ISO 27001 certification.

But this is not the end of our journey. We plan to pursue further relevant standards and certifications to provide our customers in the security industry with the best possible foundation for their own compliance.

Information security is not a project – it is a continuous process. And we are ready to continue this journey consistently.

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