Trusted by
“Our clients now see in real time that every round has been completed. That’s no longer reporting — it’s trust we can prove.”
PSM · Personal Security Management
Do you really know what happens at your sites?
Locations unclear. Quality by gut feeling. Defects in notes — or nowhere. Communication over private chats because internal tools are missing. Planning chaotic. Logs, reports and sites managed the old-fashioned way. And the handover is trusted, not verified.
Hand on heart — can you answer all of this with a clear yes?
This is how OnDuty solves it.
Stay connected with your teams — through a cloud-based dashboard and a mobile app. OnDuty delivers exactly the answers to these questions. And much more.
Everything in view: locations, attendance, incidents and reports in real time.
Check-in, patrols, logs and communication — offline-capable, in your pocket.
And much more — scheduling, billing, client portal and an AI copilot.
Book a demoIntelligent scheduling
Plan with the Copilot at your side.
The Copilot spots gaps in the roster, suggests the right staff and fills them — you confirm with one click.
Duty Roster · Wk 27
Week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
MK
M. Kern
06–14
06–14
06–14
06–14
14–22
AR
A. Roth
14–22
14–22
06–14
06–14
LB
L. Bauer
22–06
22–06
06–14
06–14
SW
S. Wolf
06–14
14–22
14–22
open
Planned
GPS confirmed
Night shift
Open shift
OnDuty Copilot
AI assistant
active
Who can cover Sat 22–06 at Site North?
3 available staff within 8 km — no shift conflicts.
AR
A. Roth
MK
M. Kern
LB
L. Bauer
Recommendation: A. Roth · 4.8★ punctuality · 0 conflicts
Add to roster
Sat 22–06 · Site North
Three ways to a finished schedule – all AI-powered.
Build your schedule by drag-and-drop in the upload dialog, drag old Excel, Sheets, CSV or PDF rosters straight into the OnDuty Copilot – or connect Google Drive and Microsoft 365 to import your spreadsheets directly. The AI reads them and builds your schedule automatically.
Industries
One platform. Many fields of operation.
Whether security services, corporate security, facility management, healthcare, events or maintenance – OnDuty adapts to how you operate. Pick your industry.
From reactive to proactive security.
Manage your clients' sites, keep every officer in view and identify threats before they escalate.
Everything for your field teams — in one platform.
From planning to live control in the field to audit-proof documentation. Scroll through.
Scheduling with AI Copilot
More than drag-and-drop: the OnDuty Copilot suggests the right staffing — available, nearby, conflict-free. Plus automatic conflict detection, bulk assignment and one-click undo.
Check-in & time tracking
Check-in via QR code, access code or supervisor — with GPS, timestamp, photo and biometrics. Times to the second.
Handover & shift change
Seamless shift handover: who relieves whom and when — with or without equipment. Keys, radios and gear are digitally signed off and documented.
Routes & checkpoints
Multi-round routes with QR checkpoints and time windows (on time, too early, too late) — with photo and audio proof, even offline.
Client portal
Your clients see operations live, 24/7 — multi-tenant and with their own branding.
Prime & subcontractors — one system.
Delegate sites to subcontractors and stay in control — via organisation code, role- and permission-based, tenant-separated and auditable. Shared staff, contracts and proof flow securely between separate systems.
Live map & positions
Real-time locations with 30-second freshness, movement trails, geofencing with auto-checkout and BLE indoor positioning for large operations.
Situational awareness & intelligence
Unique in the market: OnDuty correlates external events — weather, events, traffic and security alerts — with your sites and proactively suggests recommendations before something happens.
Reports & billing
Automatic PDF daily and incident reports with digital signature. Invoices, payroll and exports to ELDA and DATEV.
Incidents & reports
Structured incident reports with photo, audio and location — including classification, escalation and complete documentation.
Team chat
Encrypted communication between command and field — text, image, voice and file. Broadcasts for announcements.
Fleet & vehicles
Vehicle status, locations and trips in real time — with Geotab telematics and movement trails.
Everything for your field teams — in one platform.
From planning to live control in the field to court-admissible proof. Scroll through.
For the field
The app your team actually uses.
Log in, scan the route, done — in German, English and Arabic, even offline.
Scan to check in
One tap opens the scanner; the duty starts when the QR is read.
Your stats
Hours, punctuality and upcoming duties at a glance.
Offline mode
Patrols keep recording without signal and sync later.
OnDuty
Your stats
Week
Month
Year
23:46
Hours
18
Duties
6
Reports
Scan to check in
Scan the duty QR to start
Night patrol — Kärntnertorpassage
Assignment · 3 rounds
Kärntnertorpassage 9, 1010 Wien
Spot threats before they hit the operation.
OnDuty links over 100 external real-time data sources to your running duties — weather, events, traffic and security situations, correlated by site proximity and risk.
Integrations
Connects with your stack.
From CRM and cloud storage to AI – OnDuty fits right into your existing tool landscape. And the list keeps growing.
Data security & compliance
Compliance built in, not bolted on.
OnDuty processes sensitive operational and personnel data. Data protection, traceability and regulatory requirements are part of the architecture from the ground up – not bolted on afterwards.
GDPR-compliant data protection
Data minimization by design: reports identify staff by pseudonymous IDs rather than real names. Data-subject rights and deletion policies included.
Hosting in the EU
Your data is processed and stored in EU data centers – no transfer to third countries without a legal basis.
Encryption & access control
TLS transport encryption, role-based access (RBAC), strict tenant isolation and single sign-on via Auth0.
Auditable & contractually secured
Complete audit trail of every action. Data processing agreement (DPA) available on request.
Case study
OnDuty × PSM
From WhatsApp chaos to audit-proof operations control.
PSM · Personal Security Management
Site & event security · ~60 staff · Austria
Case study
From WhatsApp chaos to audit-proof control.
“Our clients now see in real time that every round was completed. That's no longer reporting — it's trust we can prove.”
Management
PSM · Personal Security Management
4 hrs/wk
won back
2 days
monthly billing
100%
audit trail
Simple, usage-based pricing.
One base price per employee, plus the hours they actually work. No seats you don't use, no hidden fees.
Billed monthly on actual worked hours. Volume pricing for 50–500+ employees on request.
OnDuty by the numbers
Real operations, real scale.
GPS points located
sites managed
external events captured
compliance issues resolved
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