Predictable, Fair Pricing for Security Operations
All core operational capabilities included. Add-ons provide assurance, not features. Predictable monthly billing with no paywalls.
Predictable, Fair Pricing for Security Operations
OnDuty is a complete operational platform — not a stripped-down starter version. All core capabilities are included from day one. Add-ons don't unlock features; they provide additional assurance for operations with elevated responsibility.
Predictable costs with no paywalls on core functionality
Base Platform
per employee / month
The base platform is a full, professional operating system for security operations. Complete operational capability from the start — no upgrades needed.
Incident management & reporting
Location tracking & geofencing
Duty & shift planning
Operational check-ins & audit logs
Operational Load
per recorded working hour
Usage reflects operational intensity, not platform value. Charged only when work is performed — covering infrastructure, storage, location events, and AI processing.
Infrastructure & compute
Photo, video & voice storage
Location event processing
AI processing during operations
Assurance & Automation
Add-ons do not unlock features — they provide assurance. For operations with higher responsibility, legal requirements, or management complexity.
Safety Assurance
Duty-of-care workflows, inactivity detection, escalation chains, and proof of response in incidents.
Compliance Assurance
Revision-safe audit trails, long-term evidence retention, ISO-ready exports, and legal proof for authorities.
Automation & AI
Automated incident summaries, customer-ready reports, audit dossiers, and management time savings.
How It Works
Your monthly cost combines two transparent components:
Base Platform: Fixed fee per active employee
Operational Load: Variable fee based on recorded hours
Typically less than 1% of payroll costs
Contact us for a personalized quote based on your team size and operational needs.
Why This Model Works for Security Operations
Security companies operate in low-margin, high-liability environments. Your pricing should reflect that reality.
Complete Platform from Day One
All core operational capabilities are included in the base platform. No feature gates, no artificial limitations. You get a professional operating system, not a demo.
Fair Usage-Based Scaling
Operational load is charged only when work is performed. Quiet months cost less. High-volume months scale proportionally. Usage reflects intensity, not value.
Assurance When You Need It
As your responsibility grows, add-ons provide legal proof, compliance documentation, and automation — not basic features you should already have.
Let's Discuss Your Requirements
Every security operation is different. Schedule a brief conversation and we'll provide transparent pricing tailored to your specific needs.
Predictable costs. No hidden upgrades. Add assurance only when you need it.
Choose Your Plan
Two powerful options to meet the needs of your security business.
Professional
The perfect solution for growing security companies that need all core features for efficient operations.
All core features included
Mobile app for iOS & Android
Premium support
Online onboarding support
Enterprise
For large security companies with advanced requirements for support, compliance, and custom integrations.
All Professional features
Guaranteed SLAs
Dedicated account manager
Custom integrations & API access
Advanced compliance reports
On-site onboarding & training
Common Questions About Pricing
Clear answers about how our pricing works for security operations.
The base fee covers your operational readiness: platform availability, compliance logs, and audit documentation. The usage component ensures you only pay for actual work performed. This reflects how security operations actually run.
Billing is monthly. The base platform fee is fixed. Usage is calculated at month-end based on recorded working hours. You receive one clear invoice with both components.
Your base fee adjusts automatically. Add employees as needed — no manual upgrades. If team size decreases, your base fee decreases accordingly the following month.
No minimum commitment. Month-to-month billing with the flexibility to cancel anytime. Annual payment options are available for additional savings.
We accept SEPA direct debit, bank transfer, and all major credit cards. Enterprise customers can arrange custom payment terms.
Yes. Onboarding guidance and email support are included. Dedicated account management and priority support are available for larger operations.
Let's Discuss Your Requirements
Schedule a brief conversation and we'll provide transparent pricing tailored to your specific operation.