OnDuty V2 Logo
Pricing
Back to Blog
Industry Insights

OnDuty AI in Practice: 96% Say Work Has Become Easier

Boris Szelcsanyi

Boris Szelcsanyi

February 9, 2026

4 min read

OnDuty AI in Practice: 96% Say – Work Has Become Easier

Digital solutions in the security environment must achieve one thing above all: function in the field. Not in presentations or concepts – but where time pressure, responsibility, and operational complexity come together.

As part of an employee survey of 100 employees from security companies who actively use OnDuty AI, 30 individuals participated. The results paint a clear picture: OnDuty AI creates measurable added value in everyday operations.

30Participants
96.6%Efficiency Increase
93.1%Recommendation

Efficiency Gain from the Employees' Perspective

A central result of the survey is the noticeable reduction in administrative effort in daily operations.

The most frequently mentioned benefits were:

For many employees, this means: more focus on actual security work, less time for organizational tasks.


High Acceptance in Real Operational Use

The feedback from the 30 participants shows a high acceptance of the application in ongoing operations. Especially under real operational conditions, the solution was perceived as stable and reliable.

Positively highlighted were:

OnDuty AI is not felt as an additional burden, but as a supportive tool in the field.


Transparency, Trust, and Modern Security Work

Another central aspect of the survey: Digital processes with OnDuty AI promote transparency and trust – both from the employees' side and in the operations management.

Many participants stated that through the use of OnDuty AI they:

A particularly strong signal from the survey: 93.1% of the surveyed employees would actively recommend OnDuty AI, as the solution measurably eases their daily work.


The Results at a Glance


Overview of OnDuty AI Features

The advantages mentioned in the survey are based on these core functions:


Conclusion: Data-Driven Added Value in Security Everyday Life

The results of the employee survey with 30 participants confirm what modern security organizations need: structure, overview, and relief – without additional complexity.

It shows: Digital tools create more added value than one might initially suspect. In addition to operational efficiency, they also strengthen the sense of innovation within a company. 44.8% of respondents stated that they feel they are working in a more modern environment due to OnDuty AI – another 37.9% perceive the work environment as significantly more innovative. This perception contributes to employee satisfaction and positions the company as a future-oriented employer. Thus, OnDuty AI not only drives innovation within its own company but also in the entire security and guard industry.

OnDuty AI helps security companies focus entirely on what matters: the safety of visitors, employees, and infrastructure.

You too can ensure operational security, overview, and control in demanding operational environments with OnDuty AI.

Interested in the complete results? If you would like access to all insights and details from our survey, please feel free to contact us directly.


Start Innovation in Your Security Company

Learn in a personal demo how OnDuty AI modernizes your processes and delights your employees.


Tags
Employee Experience
Survey
Case Study
Human Resource Management
Security Operations
Share this article