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DATA SECURITY

Your data is safe with us

OnDuty meets the highest security standards. EU servers, end-to-end encryption and SOC 2 certification – your sensitive data is in the best hands with us.

EU Hosting

All data is hosted exclusively on servers within the European Union.

Data centers in Frankfurt and Vienna. Fully compliant with GDPR. No data transfer outside the EU.

Encryption

Multi-layer encryption for maximum security of your data.

TLS 1.3 for data transmission. AES-256 encryption at rest. Secure token management.

Application Security

Comprehensive security measures at the application level.

Role-based access control. Optional multi-factor authentication (TOTP). Session timeouts and audit logging. Regular penetration testing.

Backup & Redundancy

Automated backups and redundant systems for maximum availability.

Daily automatic snapshots. 30-day retention plus monthly roll-ups. RPO ≤ 24h, RTO ≤ 4h.

Compliance & Audits

Certified and audited according to international standards.

SOC 2 Type II certification. ISO 27001. Data Processing Agreement (DPA) available on request.

Availability

99.9% guaranteed uptime with DDoS protection.

Auto-scaling infrastructure. Layer 3-7 DDoS mitigation. Real-time monitoring and alerting.

Certifications & Standards

OnDuty meets the strictest security standards in the industry.

ISO 27001
Information Security
SOC 2 Type II
Service Controls
DSGVO
EU Data Protection
AVV
Data Processing

Data Security FAQ

Yes, we provide all customers with a GDPR-compliant Data Processing Agreement upon request. Simply contact us via the contact form.

You have the right to access, rectify and delete your data. Send your request to privacy@onduty.tech and we will process it within 30 days.

No. All data is processed and stored exclusively on servers within the European Union. We do not use US cloud providers.

We automatically create daily backups with a 30-day retention period. Additionally, monthly long-term backups are stored.

Questions about data security?

Our team is happy to answer all your questions about security and compliance.